Terms and conditions

Terms and Conditions

Introduction

1. Purpose of the TermsThe purpose of these Terms is to set out the rules and regulations for using our website, services, and products ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

2. Account Registration

2.1 EligibilityTo register an account with us, you must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid email address and password.

2.2 KYC and Verification RequirementsWe may request additional information or documentation from you to verify your identity and comply with anti-money laundering regulations. You agree to provide us with this information promptly upon request.

2.3 Responsibility for Account SecurityYou are responsible for maintaining the confidentiality of your account login credentials and any other security measures we provide to protect your account.

3. Deposits and Withdrawals

3.1 Accepted Payment MethodsWe accept a variety of payment methods, including credit/debit cards, e-wallets, and cryptocurrencies. Please note that not all payment methods are available in all jurisdictions.

3.2 Minimum and Maximum LimitsThe minimum deposit amount is €10, while the maximum deposit amount varies depending on your account type and payment method.

3.3 Processing Times and FeesDeposits are typically processed immediately, while withdrawals may take up to 5 business days to process. We reserve the right to charge fees for certain transactions.

3.4 Anti-Money Laundering PolicyWe have a strict anti-money laundering policy in place to prevent and detect money laundering activities. You agree to comply with our AML policies and procedures.

4. Bonuses and Promotions

4.1 How Bonuses Are CreditedBonuses are credited to your account automatically upon meeting the qualifying criteria, unless otherwise stated in the bonus terms.

4.2 Wagering RequirementsYou must wager the bonus amount at least 50 times before withdrawing any winnings associated with the bonus.

4.3 Expiry and Abuse ClausesBonus offers are valid for a limited time only and may be subject to specific terms and conditions, including minimum deposit requirements, game restrictions, and maximum bet limits.

5. Gameplay and Fairness

5.1 RNG UsageWe use Random Number Generators (RNGs) to ensure the fairness and randomness of our games.

5.2 Game MalfunctionsIn the unlikely event of a game malfunction, we reserve the right to void any winnings associated with that game.

5.3 Limits on Play and Responsible Gaming ToolsYou agree to use our responsible gaming tools and limits to manage your play and avoid excessive spending.

6. Responsible Gambling

6.1 Self-Exclusion OptionsWe offer self-exclusion options for players who wish to take a break from playing or exclude themselves permanently.

6.2 Deposit, Wager, and Session LimitsYou may set deposit, wager, and session limits on your account through our responsible gaming tools.

6.3 Help and Support LinksWe provide links to reputable organizations that offer support for problem gamblers.

7. Prohibited Activities

7.1 Bonus AbuseYou agree not to use bonus offers in a way that is designed to manipulate or exploit the system, including but not limited to using bonuses to bet on prohibited games or events.

7.2 Fraud, Collusion, or ManipulationWe have a zero-tolerance policy towards fraud, collusion, and manipulation of our systems or games.

7.3 Use of Bots or Automated SystemsYou agree not to use any automated systems or bots to play our games.

8. Account Suspension and Closure

8.1 Voluntary Account ClosureYou may close your account at any time by contacting us through our customer support team.

8.2 Breach of TermsWe reserve the right to suspend or close your account if you breach these Terms, including but not limited to failing to comply with AML regulations or engaging in prohibited activities.

8.3 Inactivity and Dormant AccountsIf you fail to log in to your account for a period of 12 months or more, we may suspend or close the account and retain any funds in it.

9. Privacy and Data Protection

9.1 Information CollectedWe collect information from you when you register an account with us, including but not limited to your name, email address, and password.

9.2 Use and Storage of Personal DataWe use your personal data to provide our Services, comply with regulatory requirements, and communicate with you about your account.

9.3 GDPR ComplianceWe are committed to complying with the General Data Protection Regulation (GDPR) in all jurisdictions where it applies.

10. Limitation of Liability

10.1 LossesWe are not responsible for any losses incurred by you while using our Services, including but not limited to losses due to system errors or third-party actions.

10.2 System ErrorsIn the unlikely event of a system error, we reserve the right to void any winnings associated with that error.

10.3 Third-Party LinksWe are not responsible for the content or functionality of any third-party websites or services linked from our website.

11. Amendments and Updates

11.1 Right to Modify the TermsWe reserve the right to modify these Terms at any time without notice, including but not limited to updating regulatory requirements or changing bonus terms.

11.2 Notification of ChangesChanges will be communicated to you through email or other reasonable means.

By using our Services, you agree to be bound by these Terms as modified from time to time.